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Sales August 10, 2022

How To Use Sales Battlecards To Win Deals Across Your Team

By David Levy

Sales battlecards are practical enablement resources that help teams maintain competitive advantage. These documents compile product information, value propositions, competitor analysis, and go-to-market strategies for immediate rep access. The data speaks for itself: 71% of businesses report improved sales wins because of sales battlecards.

What Are Sales Battlecards?

Battlecards serve as living documents containing FAQs, customer profiles, value propositions, objection handling protocols, product and pricing information, competitor comparisons, and supporting statistical data. They should be formatted with bullet-point structure, concise information blocks, clear section headings, and color-coded navigation for quick access during live conversations.

Why Sales Battlecards Are Valuable

1. Improve Sales Effectiveness

Research indicates that 93% of businesses using battlecards see over 20% win rate increases. Battlecards address market challenges by providing reps real-time competitive intelligence during customer interactions.

2. Keep Go-to-Market Teams Updated

Remote-first environments require accessible resources. Battlecards provide on-demand updates about product features, competitive threats, and customer success stories without requiring scheduled training sessions.

3. Enhance Buyer Experience

Since 63% of customers say the best brands exceed expectations, battlecards enable reps to identify suitable customer fits, provide transparent information, and demonstrate competence and product knowledge.

How to Make Competitive Battlecards: 9-Step Process

Step 1: Establish Primary Objectives

Define what each battlecard addresses — whether organized by competitor, product line, industry, or customer persona. Multiple focused cards outperform single comprehensive versions.

Step 2: Collaborate Across Teams

Involve Sales Leadership, Product Marketing, Sales Enablement, and Sales Operations in content discussions, timeline establishment, research identification, responsibility delegation, and access platform selection.

Step 3: Pinpoint Sales Roadblocks

Analyze CRM win/loss data to identify where deals fail against competitors. Incorporate this intelligence into battlecard content to prevent recurring losses.

Step 4: Set Measurable Goals

Establish baseline metrics for tracking progress: competitive win rates, win rates by individual rep, customer lifetime value, renewal rates, and average selling price. Research shows that businesses tracking goals accomplish 96% of goals, with 41% reaching all objectives.

Step 5: Create Consistent Templates

Standardized formatting trains reps to quickly locate information during live conversations.

Step 6: Prioritize Accessibility

Keep language simple, use adequate spacing, and store battlecards in easily accessible platforms. Reps may need rapid access mid-call when prospects raise objections.

Step 7: Gather Feedback

Deploy battlecards during training role-plays and real sales scenarios. Collect input from reps, managers, and customers about effectiveness.

Step 8: Deploy Operationally

Implement battlecards in actual customer conversations. Monitor improvements, gather qualitative feedback, and analyze competitive win/loss metrics.

Step 9: Iterate Continuously

Battlecards require quarterly reviews and updates. Analyze sales effectiveness data, solicit team feedback, and refresh content based on competitor product releases, market shifts, and emerging competitors.

Sales Battlecard Types

All-Inclusive Battlecards

Comprehensive resources covering significant talking points, strengths/weaknesses analysis, competitor details, product information, pricing structures, and objection handling approaches.

Competitor Battlecards

Focused exclusively on competitive intelligence including positioning, claims, and strategic vulnerabilities. These cards help reps ask "landmine questions" that expose competitor weaknesses.

Product Battlecards

Detail product specifications including overview and unique value propositions, multiple use-case applications, case studies and success stories, and feature comparison tables versus competitors.

Question-Based Battlecards

Include anticipated customer questions with prepared responses and probing questions highlighting competitor weaknesses. For example: "What are those results costing your business long-term?" followed by comparative positioning.

Customer-Facing Battlecards

Visual assets designed for internal champion selling, featuring company columns alongside competitor columns with feature-level comparisons suitable for internal stakeholder discussions.

3 Best Practices for Implementation

1. Build Consistent Habits

Integrate battlecards into regular sales playbooks and weekly meetings. Reinforce adoption by connecting usage directly to performance metrics and rep compensation.

2. Include Varied, Bite-Sized Information

Utilize color-coding strategies: red sections for competitor information, green for product details, yellow for sales talking points, and blue for company overviews.

3. Update Regularly

Maintain competitive intelligence through G2 reviews, LinkedIn monitoring, competitor job postings, email newsletters, customer feedback calls, and Glassdoor insights.

Key Takeaways

Battlecards ultimately provide reduced onboarding timelines for new representatives, current competitive knowledge for experienced sellers, improved sales effectiveness through organized information, and enhanced customer experiences via informed sales teams. The cumulative effect produces a more energized sales team, better customer experience, and improved sales effectiveness.

Aircover offers real-time, in-meeting sales enablement tools complementing traditional battlecard strategies. Book a demo to see how AI-powered battlecards surface the right information during live customer conversations.

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